DataProphet

Job Description:

Introduction:

Do you want to be part of an organisation that is redefining the Digital Maturity Journey of Manufacturing? Do the machines that make the world fascinate you? Does making an impact matter to you? If yes, you should join the growing team at DataProphet, an award winning, venture backed manufacturing specialist AI company where, through your success you will be able to shape our proof of value across new and existing manufacturing verticals. Our highly qualified A-team is developing and implementing cutting edge AI value-based solutions which have a measurable impact upon our customers in the manufacturing industry.

As recognized by the World Economic Forum and Forbes in 2021 as one of the Top 15 AI startups that are disrupting their respective industries, DataProphet is a thought leader in guiding manufacturing companies and the providers of manufacturing machinery on the digital journey towards autonomous manufacturing. We pride ourselves on understanding manufacturing and that real impact is achieved with pre-emptive actions because real-time is often too late.

Role Overview:

We are looking for an ambitious, driven, professional and technology ambassador to fill the role of Account Manager - Strategic Accounts . This role will play a critical role in growing our business through effective management of an identified group of customers. Frequent communication, issue resolution, relationship management and value creating reporting will cement your credibility and allow for mutual growth driving initiatives. 

In this role, you will represent our company at a senior level and interact with major clients on a daily basis. You will continuously reinforce  our business case and obtain buy-in from all relevant stakeholders within the target organization. Therefore, the successful candidate should possess excellent communication skills, strong commercial acumen and a passion for customer engagement excellence in order to achieve success.

Ultimately, you will be measured on our ability to maintain, protect and leverage these strategic accounts by partnering to drive additional business through their own customer network.

We’re looking for highly skilled, passionate people to help us do something daring, difficult, and incredibly rewarding.  If you’re ready to be inspired, solve problems, grow professionally, and unleash your talent…then apply today.  

Primary Roles and responsibilities

• Establish a trusted relationship with the specific account (accounts).
• Communicate daily to identified stakeholders , prepare reports and dashboard to keep the account informed
• Partner with the account to develop business proposals for the accounts customers. As needed, participate in account presentations to identified customers. 
• Develop, implement, and drive the growth strategy in the Strategic account portfolio, with a focus on the application of DataProphet’s technology into the customers customer network.
• Assist in the creation of tailored marketing & sales content, and provide regular training & updates to the portfolio of clients.
• Stay abreast of industry developments by researching relevant events, publications, and announcements.
• Thorough and accurate reporting of account statuses upon the company’s CRM including forecasting on deals. 
• Provide input to DataProphet’s Executive Team on insights gained through market interaction to inform strategy. 

Competencies

• A keen interest in bringing AI to the manufacturing environment.
• The successful candidate should possess excellent communication skills, interpersonal skills, strong commercial acumen and a passion for value based sales in order to achieve success.
• Proven track records in anticipating customer organization issues impacting business opportunities.
• An aptitude for building client relationships (internally and externally).
• Outstanding selling and networking skills along with strong negotiation skills with a problem-solving attitude.
• Energetic, outgoing, proactive, creative and have attention to detail with strong competence in planning, developing, maintaining and reporting upon a sales pipeline.

Qualifications & Experience:

• Undergraduate or Postgraduate Degree in Engineering, Computer Science or relevant technical field within manufacturing 
• Ideally, an MBA or Business related degree would be advantageous
• Minimum 4 - 6 years of experience related to the general manufacturing environment
• Ideally Management Consulting and/or Engineering Consulting experience
• Familiar knowledge about PLCs, SCADA, Historians, Databasing, IoT, SPC or Root Cause Analysis
• Solid client engagement experience and a proven track record of excellence in B2B environment, ideally in the manufacturing sector
• Previous exposure to Smart Manufacturing, Industry 4.0 or Digital Transformation initiatives. 
• Understanding of customer journey and performance metrics linked to it.
• Strong negotiation skills with a problem-solving attitude.
• Availability to travel as needed both locally and internationally.
• Location - Remote - Europe, ideally Denmark, or Amsterdam. 

If you’re a good Fit, you probably

• Get along well with others.

• Enjoy having fun and thinking creatively.

• Have an interest in technology.

• Thrive in a dynamic and growing team.

• Are comfortable juggling multiple projects at once.

Why join DataProphet? 

We are a small but diverse and very ambitious team who are passionate about what we do and aligned in our vision to create inspiring change in the world around us. We spend our days solving challenging technical problems in manufacturing using cutting edge AI.

Our global team works together through the use of technology which is supported by a culture of consistent communication. It is a professional but supportive and fun environment created to provide a space for everyone to bring their best selves to work every day. As a way of connecting and strengthening relationships, when possible, we come together as a team in Cape Town each year for a strategic planning and team building offsite event.

The spirit of curiosity and continuous learning are in our DNA and we encourage everyone to approach all things in this manner so that we continue to grow and develop both as professionals and individuals.

We’re looking for highly skilled, passionate people to help us do something daring, difficult, and incredibly rewarding. If you’re ready to be inspired, solve problems, grow professionally, and unleash your talent.